Terms & Conditions

Terms & Conditions

**MusafeerBD.com – Terms & Conditions**

*Last updated: \[Date]*

Please read these Terms & Conditions (“Terms”) carefully before using MusafeerBD.com (the “Site”) operated by MusafeerBD (“Musafeer”, “we”, “our”, “us”). These Terms govern your use of the website and purchase of any products. By accessing or using the Site, you agree to be bound by these Terms.

**1. Definitions**

* **Customer / You / Buyer**: A person who visits or purchases from MusafeerBD.com.
* **Products / Goods**: Any items listed for sale on the Site.
* **Order**: Request by the Customer to purchase Products.

**2. Eligibility & Account**

* You must be at least 18 years old or have legal capacity to enter into binding contracts under Bangladeshi law.
* You may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.
* You agree to provide accurate, current, and complete information.

**3. Orders, Pricing & Payment**

* All orders are subject to acceptance and availability.
* Prices shown include applicable taxes (if any) unless stated otherwise.
* Payment methods accepted will be listed during checkout (e.g., bank transfer, mobile banking, cash on delivery if applicable).
* You confirm you have the required authorization to use the chosen payment method.

**4. Shipping, Delivery & Returns**

* We deliver within Bangladesh. Delivery time may vary depending on location – typically **48‑78 hours** (or as specified by product page). ([musafeerbd.com][1])
* Delivery charges (if any) will be calculated at checkout.
* You must provide a valid address and contact number.
* Returns & exchange policy: \[Provide specific return period, condition of return, cost borne by whom].

**5. Product Information & Accuracy**

* We strive to ensure product descriptions, images, prices are accurate. However, we cannot guarantee that all descriptions are error‑free.
* In case of error (price, product detail), we reserve the right to cancel or refuse order or notify you for confirmation.

**6. Intellectual Property Rights**

* All content on the site (text, images, logos, design, etc.) is owned by Musafeer or licensed to us. Unauthorized use is prohibited.

**7. User Conduct**
You agree not to:

* Use the Site for unlawful purposes or violate laws.
* Post or transmit harmful or fraudulent content.
* Interfere with Site operations.
* Use automated tools (bots, scraping) without permission.

**8. Limitation of Liability**

* Musafeer is not liable for indirect, incidental, special or consequential damages arising from use of the site or purchase of products.
* Our liability for any cause will be limited to the amount you paid for the specific product(s).

**9. Indemnification**
You agree to indemnify and hold Musafeer, its officers, employees, agents harmless from any claim or demand, including reasonable legal fees, arising out of your violation of these Terms.

**10. Force Majeure**
We are not responsible for delays or non‑performance due to causes beyond our reasonable control (natural disasters, strikes, technical issues, etc.).

**11. Governing Law & Dispute Resolution**

* These Terms are governed by the laws of Bangladesh.
* Any disputes will be resolved via \[negotiation / mediation / arbitration] in \[City, Bangladesh].

**12. Changes to Terms**
We may modify these Terms at any time. Updated version will have a new “Last updated” date. Continued use of the website constitutes acceptance of changes.

**13. Contact Information**
If you have any questions about these Terms, contact us at:

MusafeerBD.com
Email: \[your official email]
Phone / WhatsApp: \[contact number]
Address: \[business address]

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If you like, I can insert your business details (address, contact, return policy specifics) and produce finalized versions ready for your website. Do you want me to prepare that for you?

[1]: https://musafeerbd.com/product/premium-panjabi-for-men-1-order-on-musafeerbd-com/?utm_source=chatgpt.com “Premium panjabi for men (1) – Order on MusafeerBD.com”

 

 

 

 

Privacy Policy

**MusafeerBD.com – Privacy Policy**

*Last updated: \[Date]*

**1. Introduction**
Welcome to MusafeerBD (“Musafeer”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit or make a purchase on MusafeerBD.com, an online e‑commerce store in Bangladesh. By using our site and services, you consent to the practices described in this policy.

**2. What Information We Collect**
We may collect several types of information, including:

* **Personal Information**: Name, email address, phone number, delivery address, billing address, payment information, etc.
* **Account Information**: Username, password, order history.
* **Usage Information**: Browsing behavior, visited pages, clicks, device information, IP address, location, cookies, analytics data.
* **Communications**: Messages you send us (e.g., customer support, chat), and feedback.

**3. How We Use Your Information**
We use your data for purposes such as:

* Processing and fulfilling orders (including shipping and delivery).
* Communicating with you (order confirmations, updates, customer service).
* Improving our website, products, and services.
* Marketing and promotions (with your consent).
* Fraud detection and prevention.
* Complying with legal obligations and enforcing our policies.

**4. Cookies, Tracking & Analytics**
We use cookies and similar technologies to:

* Enhance user experience.
* Remember your preferences.
* Track site performance and usage with analytics tools.

You may disable cookies via your browser settings, but some features may not function properly without them.

**5. Data Sharing & Third‑Party Services**
We may share your information with:

* Trusted third‐party service providers (payment processors, delivery/shipping partners, customer support).
* Marketing partners (if you opted in).
* Legal / regulatory authorities when required by law or to protect our rights.

We ensure that third parties follow appropriate security and privacy safeguards.

**6. Data Security**
We take reasonable steps to protect your information, including SSL encryption, secure servers, access controls. However, no method of transmission over the internet is completely secure; we cannot guarantee absolute security.

**7. Retention of Data**
We retain your personal data for as long as necessary for the purposes described (orders, warranties, legal obligations). After that, data may be anonymized or deleted per internal policy.

**8. Your Rights**
Depending on applicable law, you may have rights to:

* Access or obtain a copy of your data.
* Correct or update your data.
* Request deletion of your personal information.
* Object to or restrict certain processing (e.g. marketing).
* Withdraw consent (if given).

If you wish to exercise any of these, contact us at our contact address below.

**9. Children’s Privacy**
Our services are not intended for children under 13 (or the legal age in your jurisdiction). We do not knowingly collect personal information from minors. If we learn we have done so, we will delete it.

**10. International Transfers**
If we transfer your personal information outside Bangladesh, we ensure adequate protection consistent with this policy and relevant data protection laws.

**11. Changes to this Policy**
We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes. We recommend checking back periodically. Major changes may also be notified via email or site notice.

**12. Contact Information**
If you have any questions or concerns about this Privacy Policy, or to exercise your data rights, contact us at:

MusafeerBD.com
Email: \[your official email]
Phone/WhatsApp: \[your contact number]
Address: \[business address]